Terms of Service

Last updated: 10 July 2026

By using Hooklab you agree to these terms. They are intentionally short. If something feels unclear, email us — we would rather explain than hide behind legalese.

1. The service

Hooklab curates publicly available short-form video hooks and uses AI to generate marketing content (image carousels, captions, hashtags) for your app or product. We may add, change, or remove features at any time. Pricing changes apply only to future billing periods, never retroactively.

2. Your account

You sign in with Google. You are responsible for keeping your Google account secure. One person per account; do not share credentials. We may suspend or terminate accounts that violate these terms.

3. Acceptable use

You may not use Hooklab to:

• Generate content that is illegal, defamatory, harassing, or that infringes someone else's rights.
• Market products you do not have the right to market, or make claims about products that are false or misleading.
• Resell, scrape, or reverse-engineer the service.
• Bypass usage limits, paywalls, or rate limits (including watermark removal on free-tier content).
• Generate spam, deepfakes, or impersonate real people without permission.

We may remove generated content and suspend accounts that breach these rules.

4. Your content

You own everything you generate. We claim no ownership over your product profile or generated carousels. We store them only so the service works. You can delete your data at any time.

5. Third-party content

Hooks in the feed are short excerpts and templates derived from publicly available videos, shown with links to their source. The source videos belong to their creators. Generated carousels use only the structural pattern of a hook plus your product's information — you are responsible for ensuring the content you publish complies with the platforms you post to and applicable laws.

6. Payments and refunds

• Pro ($9/month): recurring monthly subscription billed by Stripe. Includes 20 carousel generations per month. Cancel anytime from your account page — Pro access continues until the end of the current billing period. Unused monthly generations do not roll over.
• Credit packs ($5 for 8 carousels): one-time charge. Credits never expire. Non-refundable once any credit from the pack has been used.
• Refunds: we will refund the most recent month of Pro on request if you have not used your monthly allowance significantly. Email hyperfixlabs@gmail.com.

7. AI disclaimer

Generated content is produced by AI models. It may contain inaccuracies, factual errors, or phrasing you would not endorse. Always review generated content before publishing. We are not liable for content you choose to publish. We do not guarantee views, engagement, or any marketing outcome.

8. Service availability

We aim for high availability but do not guarantee uninterrupted service. We may schedule maintenance, and third-party providers (Google, Stripe) may have outages outside our control.

9. Termination

You can close your account at any time. We can suspend or close accounts that violate these terms. On termination we will delete your data within 30 days, except where retention is required by law.

10. Limitation of liability

To the maximum extent permitted by law, our total liability to you for any claim relating to Hooklab is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect, incidental, or consequential damages.

Nothing in these terms excludes consumer guarantees you have under the Australian Consumer Law (or equivalent in your jurisdiction) that cannot be lawfully excluded.

11. Governing law

These terms are governed by the laws of Australia. Disputes are subject to the non-exclusive jurisdiction of Australian courts.

12. Changes

We may update these terms. If we make material changes we will update the "Last updated" date and, where appropriate, notify you by email. Continued use after changes means you accept the updated terms.

13. Contact

Email hyperfixlabs@gmail.com.